read your agreement
not sure why this site even has a user agreement, you can write what ever you want, false statements. criminal accusations, defamation of character just total bs and if management asked for it to be removed, they send you a bunch of stuff that protects the site but plainly says they allow none of the above... and they still wont remove it!!!!
I agree. They do not check the validity of the comments that are posted and will not remove the post if they are told that they have broken the terms of their own user agreement. The resident can use this service for free and anonymously and post something as many times as they wish. Manager's have to pay for this service and there is only so much that they can say due to privacy laws. But it seems that the employees do not fit these laws because their names are allowed to be slandered on this site. The employees of a company are just that. They do not own it, nor do they make the rules. Most of the people reviewing have been evicted, left thier apartment filthy and damaged beyond repair or just didn't like the answer they received for one reason or another. While you wish you could make everyone happy, it is simply impossible.
This is absolutely and positively TRUE! If you want to allow people to post criminal accusations, false statements and deformation of character then you should at least verify them prior to posting. It takes time and causes stress to all to constantly defend yourself against falsified information and by the time you remove it, the damage has been done!