Please take action on obviously fake reviews not just flag them.
Through apartmentratings.com, I rented an apartment since I saw so many good reviews of them. There were few very bad reviews but I decided to ignore them. After I moved out I gave them a very negative review and a few days after that, they posted an extremely fake review complimenting its staffs and their property.
I know many users have complained about these fake reviews. But if you do not take proper action, many more users would believe in these fake reviews and rent their properties. I don't want good properties that do not fake their reviews to have lower ratings as a result. This is simply promoting and encouraging bad properties to lie and fake their reviews.
As a software engineer, I know your team could implement something to detect fake reviews very accurately.
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Anonymous commented
Also these reviews shouldn't get removed. The apartment itself should be removed and received no online presence on this site let's say 15 days per each fake reviews. You need to do something to discourage such action and help good properties that do not fake their reviews. I myself rely very much on these reviews that's why I fell for them in the first place.