New Ownership vs. Name Cahnge
If a community changes hands and the new owner renovates and changes the name of the community will you consider dropping the old reviews? If it is a different legal entity at the same address and Google or Yelp takes the review from the previous property and then places it on the new legal entities listing page. Isn't this a problem?
We maintain the history of the community to show its evolution. However, you may appreciate a new rating summary we are launching in Q1 2020 which looks back at the last 12 months. We call it the epIQ grade. epIQ stands for experience and performance IQ.