Please start listening to your renters, fully considering and addressing concerns..
Sync at Vinings, GA. This community would be GREAT!! If you start addressing tenants concerns and listen to some of your renters complaints and begin taking them seriously. There is way too much noise coming from apartments with problemed "inconsiderate" tenants-renters. Maybe if you stop placing them ALL in same location or building problems may not worsen or have become the nuisance it is to so many. You have no dumpster on one side. Trash piles up. Car port and car wash remains broken for a long time. Gate is always broken. Maintenance repairs and request take to long to complete or be addressed. Vents in apartments are absolutely dirty, black and ruining carpets as black damp thick dust falls on it because main filtered system obviously isn't clean and now it coming through apartments. Entire doors are full of black damp thick dust and so are all the vents inside. You ignore this during COVID-19 when it said COVID can travel through vents. You do not communicate at all with your residents. Aside from sending rent increases. You do not send out notices of communications to your tenants, community alerts, regarding crime, trash, attempted break ins or even the latest shooting here. There are no security measures for residents unless they take their own. At least help residents. Notices for residents to stop buzzing and allowing random people inside of gates only for some of them to come in and jeopardize resident's safety, check for open doors and try to break into apartments. Not enough lighting in parking areas, and it is too dark in parking lot. The necessary measures need to be taken and should be taken at any complex. No resident should have to complain for the bare basics in any housing building where you are literally paying over 1200. for rent monthly. Normally complexes like yours have 24 hour maintenance and security assigned who are actually reachable during times of need and not the next day. Somethings need to change and concerns need to be taken seriously. Safety and health hazards should be made a priority. This has been unfair and doesn't seem to be a priority. Please do better for the safety and sake of everyone here.