you allowed people who do not live there to post false information, why?
I live there have a lease and know how it has been for me, yet you allow false statements to be posted that hurt our community. shame on you.
Anyone can respond to any review on the site for free.
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You will not be able to respond as the "verified manager" for free. If you would like to respond for free, don't click the Manager Reply link.
You will just need to sign up as a regular user on the site and post a response to the review. Any user on the site can post a response to any review.
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Kelly Lucky commented
This is not the case, I am a property manager and cannot respond without paying the 'member' fee. When I visit the site and click to say that I am the property manager I am prompted to pay.
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Kelly Lucky commented
Same thing has not happened to my community, as resident posted a completely false story and I can do nothing about it without paying $280 apparently to respond - this company is awful and it is a shame because this website could be a truly useful tool if they would just listen to property managers and respond to our feedback.