Delete all previous reviews when a compelex changes ownership so they can start fresh.
Some companies manage well, others manage poorly. This makes all the difference for residents. Even more so than the buildings themselves. It isn't right for future residents to be mislead by reviews that reflect a company that no longer owns the building.
3
votes
Jenny
shared this idea
We maintain the history of the community to show it’s evolution. However, you may appreciate a new rating summary we are launching in Q1 2020 which looks back at the last 12 months. We call it the epIQ grade. epIQ stands for experience and performance IQ.