Separate a previous business and the new business
Solis at Ballast Point has only been in business since 2018. How is it that the previous reviews from the previous business and owners are showing and reflecting on Solis?
It is a new apartment complex, with new management, new staff, and new owners. The name isn't even the same. How often does this happen when businesses are sold?
Britton plaza movie theatre has new owners and new staff. Do they see the same issue in regards to reviews?
It is essential to end one business and start another. Why is this not an option?
We have rolled out our new epIQ Grade system which is a rolling 12 month window. In that, only reviews in the last 12 months will determine your review metrics.