Don't charge Managers to respond, since you don't charge others to write a review.
Anyone can respond to any review on the site for free.
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This site needs much improvement. commented
I agree. This site is nothing more than a clever way to extort monies from communities. Most of the complaints are one sided and the other side never gets aired, unless the manager wants to pay for it. This opens up a free way to slander a business or person w/o a fair and even way to defend themselves. Most complaints are from people who still think they live at home with mommy and daddy, or do not read and/or understand their lease, which is a legal binding document. Also, people expect the apartment manager to be the police, which they are not. If you have an issue, call the cops, don't call the manager to solve a crime. You people call it home, but if it were indeed lived in a house who would you call then? The same rules should apply to the apartment home. Personal safety issues are really a civil police matter, not a managers. Call the police. Let the apartment manager have the time to take care of the issues they are supposed to take care of as outlined in your lease!