106 results found
-
Verify User and Verify That They Were A Renter of That Property
I love this site - it provides a necessary community resource. However, your users reviews will carry more weight if you verify them (like with a DL or other picture ID) and then have them verify that they were indeed a tenant of a particular property. Otherwise anyone can just post anything they want and not even be a renter or a current or former tenant of the property (have them upload a pic of a utility bill or property correspondence, etc with their name on it). That's unfair to the properties and dilutes the value of the tenants' reviews.
1 vote -
I work from an Amazon desktop and was getting a "This website is blocked" error when I tried to access. Do you block amazon IP addresses?
I work from an Amazon clopud desktop and was getting a "This website is blocked" error when I tried to access. Do you block amazon IP addresses?
1 voteSorry, we can’t diagnose individual user computers.
-
1 vote
we’re phasing out recommend in favor or the more detailed epIQ grade.
-
1 vote
we are removing the recommend feature for the more detailed epIQ Grade
-
Allow at least 2 reviews from the same IP address. How ca roommates leave different reviews if the IP address is limited to only one review?
Allow 2-3 reviews from the same IP address. I understand you don't want people to spam reviews, but if you have 2 different tenants with different things they want to comment on, they should be able to write separate reviews without having to login from a different IP or they're phone cell service.
1 vote -
Need emergency maintenance contact information
Need emergency maintenance contact information
1 voteThank you for using ApartmentRatings.
You should have that information directly from your community manager. We wouldn’t be comfortable publishing that as it would become public, and potentially abused.
Your community should provide each resident with emergency contact details. If they haven’t, a review on ApartmentRatings which includes that fact would be valuable to future potential residents.
-
1 vote
Thanks for using ApartmentRatings.com
Noise is an important issue, we suggest that you make this a review on the site to help future residents understand what it’s like to live in your community.
However, we’re not the management company and don’t have the ability to send out a letter. This would be a good time to address it with the office since they can actually do what you would like.
Sorry to have to set the status to decline as we don’t have that authority nor knowledge of where yo live, but we feel your angst when you can’t rest due to noise.
-
are you suspending reviews like Google Reviews and Yelp are doing due to the COVID-19 pandemic?
are you suspending reviews like Google Reviews and Yelp are doing due to the COVID-19 pandemic?
1 voteHello,
We will have communication soon, but want to offer a preview:
First, we looked at the data for 10s of thousands of reviews generated on ApartmentRatings over the last several weeks. The ratings have remained consistent over the last two weeks. Verified Resident reviews are 4.32 stars, and website submitted reviews are 3.70 stars. This is historically similar to prior periods telling us it’s stable.
Review volume for Verified Residents actually increased helping those who use that program improve their ratings.
Second, we evaluated reviews that mention COVID or Coronavirus, it was just a handful out of the 10s of thousands generated the past few weeks. We found many who praised management for their handling, and some frustrated reviewers disappointed amenities weren’t available. None of the reviews accused a community of spreading the infection.
Third, we’re updating our policies and developing a fast track flagging. As a community manager,…
-
your new rating system sucks
I honestly just come to you to see if places are recommended. I can't easily tell now.... your new system is horrible and am finding another site.
1 vote -
Covid survey
Please remove the long drawn out Covid 19 survey. It is irrelevant to us finding a place and is annoying to have to click through it to search. I tried to complete it and it's very long, people are on this site at times with limited time and need to find places quickly this is a no no, get rid of it asap!!
1 voteThanks for using ApartmentRatings.
The COVID Renters Survey is completely optional, it’s not required.
Also, it’s easy to ignore the request to take the COVID-19 Renters Survey. Just press the down arrow in the upper right of the blue box and the link should disappear from your screen
-
Allow apartment owners to claim and remove listings for free
It makes sense that users should pay to manage their listings, but they should be able to remove listings they don't want on the site.
1 voteNo plans to change our business model at this time.
-
Dead Mice Pics???
In Parkville, MD several properties have pictures of dead mice in bags, insects, cracks in the molding, and other problems in the gallery using the arrows to scroll thru pictures. Obviously these should not be there so what's happening?
1 voteHello,
Without specific examples, it’s most likely those were uploaded with a review by a resident.
Managers can supply their own marketing photos as well.
-
Azusa Garden Apartment's discriminated environment
Azusa Garden Apartment is seriously discrimination for tenants, unsafe, violated, poor housing repair, and inappropriate communication with manager. He tried to clean the environment but he did not how how to manage the apartment. He should learn more about job description and clarify understanding about his position.
1 voteHi,
This looks like it should be a review left on this page.
https://www.apartmentratings.com/ca/azusa/azusa-garden-apartments_626334698391702/
You can copy and paste it there and leave it anonymously.
-
Azusa Garden Apartment's discriminated environment
Azusa Garden Apartment is seriously discrimination for tenants, unsafe, violated, poor housing repair, and inappropriate communication with manager. He tried to clean the environment but he did not how how to manage the apartment. He should learn more about job description and clarify understanding about his position.
1 voteHi,
This looks like it should be a review left on this page.
https://www.apartmentratings.com/ca/azusa/azusa-garden-apartments_626334698391702/
You can copy and paste it there and leave it anonymously.
-
Azusa Garden Apartment Manager’s harassing and insulting: 5. His rude of word and behavior made us feel uncomfortable.
Mr. Q, Azusa Garden Apartment Manager continually harassing told tenants that if you have money, you will buy a house and get out from this apartment. This is clear harassing and insulting.
He has allowed 5 or 6 people in one-bedroom apartment and several people used one parking space. This is illegal rending apartment policy.1 voteHi,
This looks like it should be a review left on this page.
https://www.apartmentratings.com/ca/azusa/azusa-garden-apartments_626334698391702/
You can copy and paste it there and leave it anonymously.
-
Azusa Garden Apartment manager sell bicycle to people inside of apartment. For this, there are rush bicycle make very dangerous for people.
He sell bicycle to Azusa Garden Apartment tenants so it is very danger for driving car, people, and bicycler. This is not legal inside of apartment.
1 voteHi,
This looks like it should be a review left on this page.
https://www.apartmentratings.com/ca/azusa/azusa-garden-apartments_626334698391702/
You can copy and paste it there and leave it anonymously.
-
Police will be investigating and monitoring all activities of this apartment the management of this apartment ROYAL CREST NEED SHUT DOWN
This apartment is full of drugs there are every other unit that has drugs being sold people hanging outside smoking drugs and selling drugs, I am going to notify the DALLAS POLICE DEPARTMENT OF ALL THE ILLEGAL ACTIVITIES ON THE GROUNDS AND INSIDE OF THE ROYAL CREST APARTMENTS, THEY NEED TO EVICT EACH PERSON AND SHUT THESE APARTMENTS DOWN AND JUST re renovate and remodel this whole area complex Ithe management does not comply with the tenants when they request maintenance of repairs, Dallas Police WILL BE INVESTIGATING TO REPORT BACK TO CITY HALL OF THE ACTIVITIES WITHIN AND THE…
1 voteHello,
This section of the site is for feedback about ApartmentRatings.com. This review is better placed on the actual property. Perhaps this is the community you are referring to:
https://www.apartmentratings.com/tx/dallas/royal-crest-apartments_214376060775216/ -
This is the Smither Company we have inquired more than once to ask you to please remove the two negative reviews both of those tenants tenni
This is Smither Company we have requested that you move the two tenants off that we evicted they have given us bad reviews please contact me directly at 93666 250 to 50 thank you John Smither
1 voteHello,
You can flag a review for the abuse team to evaluate, however just because someone was evicted doesn’t invalidate their review. -
1 vote
Hellow,
Unfortunately, there’s nothing actionable in here since the community hasn’t been provided or any other details to work with.
-
Reach out to tenants who actually need your help.
We have no hot water this has been ongoing since before Christmas we are heating water on our stove, I have a 4year old and she needs a good bathing. Yes we have renters but who wants to stay in a hotel in the middle of a pandemic? PLEASE HELP WE NEED HOT WATER!
1 voteHello,
That situation sounds terrible. Unfortunately we’re not the management company and can’t help.
You should talk to your point of contact there. You can also leave a review on the appropriate page about your community/building, just search for it by address or name on ApartmentRatings.com
Best,
ApartmentRatings
- Don't see your idea?