106 results found
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Fix the roads! I went to the office a few days ago about very large pot holes in the streets .
Repair them! The office said that they couldn't do anything about them until the weather got better. It has been in its 40's for the past two days!
1 voteHello,
That situation sounds like a problem. Unfortunately, we’re not the management company and can’t help.
You should talk to your point of contact there. You can also leave a review on the appropriate page about your community/building, just search for it by address or name on ApartmentRatings.com
Best,
ApartmentRatings -
Reach out to tenants who actually need your help.
We have no hot water this has been ongoing since before Christmas we are heating water on our stove, I have a 4year old and she needs a good bathing. Yes we have renters but who wants to stay in a hotel in the middle of a pandemic? PLEASE HELP WE NEED HOT WATER!
1 voteHello,
That situation sounds terrible. Unfortunately we’re not the management company and can’t help.
You should talk to your point of contact there. You can also leave a review on the appropriate page about your community/building, just search for it by address or name on ApartmentRatings.com
Best,
ApartmentRatings -
0 votes
We receive thousands of reviews per week.
Unfortunately, there’s nothing actionable in here. The assumption is that it’s a specific community that hasn’t received any updated reviews yet that community isn’t listed in this.
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0 votes
We receive thousands of reviews per week. Unfortunately, there’s nothing actionable in here. The assumption is that it’s a specific community that hasn’t received any updated reviews yet that community isn’t listed in this.
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1 vote
Hellow,
Unfortunately, there’s nothing actionable in here since the community hasn’t been provided or any other details to work with.
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This is the Smither Company we have inquired more than once to ask you to please remove the two negative reviews both of those tenants tenni
This is Smither Company we have requested that you move the two tenants off that we evicted they have given us bad reviews please contact me directly at 93666 250 to 50 thank you John Smither
1 voteHello,
You can flag a review for the abuse team to evaluate, however just because someone was evicted doesn’t invalidate their review. -
Police will be investigating and monitoring all activities of this apartment the management of this apartment ROYAL CREST NEED SHUT DOWN
This apartment is full of drugs there are every other unit that has drugs being sold people hanging outside smoking drugs and selling drugs, I am going to notify the DALLAS POLICE DEPARTMENT OF ALL THE ILLEGAL ACTIVITIES ON THE GROUNDS AND INSIDE OF THE ROYAL CREST APARTMENTS, THEY NEED TO EVICT EACH PERSON AND SHUT THESE APARTMENTS DOWN AND JUST re renovate and remodel this whole area complex Ithe management does not comply with the tenants when they request maintenance of repairs, Dallas Police WILL BE INVESTIGATING TO REPORT BACK TO CITY HALL OF THE ACTIVITIES WITHIN AND THE…
1 voteHello,
This section of the site is for feedback about ApartmentRatings.com. This review is better placed on the actual property. Perhaps this is the community you are referring to:
https://www.apartmentratings.com/tx/dallas/royal-crest-apartments_214376060775216/ -
Azusa Garden Apartment manager sell bicycle to people inside of apartment. For this, there are rush bicycle make very dangerous for people.
He sell bicycle to Azusa Garden Apartment tenants so it is very danger for driving car, people, and bicycler. This is not legal inside of apartment.
1 voteHi,
This looks like it should be a review left on this page.
https://www.apartmentratings.com/ca/azusa/azusa-garden-apartments_626334698391702/
You can copy and paste it there and leave it anonymously.
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Azusa Garden Apartment Manager’s harassing and insulting: 5. His rude of word and behavior made us feel uncomfortable.
Mr. Q, Azusa Garden Apartment Manager continually harassing told tenants that if you have money, you will buy a house and get out from this apartment. This is clear harassing and insulting.
He has allowed 5 or 6 people in one-bedroom apartment and several people used one parking space. This is illegal rending apartment policy.1 voteHi,
This looks like it should be a review left on this page.
https://www.apartmentratings.com/ca/azusa/azusa-garden-apartments_626334698391702/
You can copy and paste it there and leave it anonymously.
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Azusa Garden Apartment's discriminated environment
Azusa Garden Apartment is seriously discrimination for tenants, unsafe, violated, poor housing repair, and inappropriate communication with manager. He tried to clean the environment but he did not how how to manage the apartment. He should learn more about job description and clarify understanding about his position.
1 voteHi,
This looks like it should be a review left on this page.
https://www.apartmentratings.com/ca/azusa/azusa-garden-apartments_626334698391702/
You can copy and paste it there and leave it anonymously.
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Azusa Garden Apartment's discriminated environment
Azusa Garden Apartment is seriously discrimination for tenants, unsafe, violated, poor housing repair, and inappropriate communication with manager. He tried to clean the environment but he did not how how to manage the apartment. He should learn more about job description and clarify understanding about his position.
1 voteHi,
This looks like it should be a review left on this page.
https://www.apartmentratings.com/ca/azusa/azusa-garden-apartments_626334698391702/
You can copy and paste it there and leave it anonymously.
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Dead Mice Pics???
In Parkville, MD several properties have pictures of dead mice in bags, insects, cracks in the molding, and other problems in the gallery using the arrows to scroll thru pictures. Obviously these should not be there so what's happening?
1 voteHello,
Without specific examples, it’s most likely those were uploaded with a review by a resident.
Managers can supply their own marketing photos as well.
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Allow apartment owners to claim and remove listings for free
It makes sense that users should pay to manage their listings, but they should be able to remove listings they don't want on the site.
1 voteNo plans to change our business model at this time.
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Covid survey
Please remove the long drawn out Covid 19 survey. It is irrelevant to us finding a place and is annoying to have to click through it to search. I tried to complete it and it's very long, people are on this site at times with limited time and need to find places quickly this is a no no, get rid of it asap!!
1 voteThanks for using ApartmentRatings.
The COVID Renters Survey is completely optional, it’s not required.
Also, it’s easy to ignore the request to take the COVID-19 Renters Survey. Just press the down arrow in the upper right of the blue box and the link should disappear from your screen
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Bring back the original scoring module.
Requiring us to pay to respond to our reviews in order to improve our overall score is blackmail. Our properties all have very positive reviews and there is no need to respond to these reviews in order to improve our score. All of our properties scores have declined significantly as well as this has negatively impacted our overall ORA scores. Not to mention that all we see now is a big fat F in red letters. is So disappointed. Owner is considering hiring a lawyer as he finds this to be unethical.
2 votes -
your new rating system sucks
I honestly just come to you to see if places are recommended. I can't easily tell now.... your new system is horrible and am finding another site.
1 vote -
are you suspending reviews like Google Reviews and Yelp are doing due to the COVID-19 pandemic?
are you suspending reviews like Google Reviews and Yelp are doing due to the COVID-19 pandemic?
1 voteHello,
We will have communication soon, but want to offer a preview:
First, we looked at the data for 10s of thousands of reviews generated on ApartmentRatings over the last several weeks. The ratings have remained consistent over the last two weeks. Verified Resident reviews are 4.32 stars, and website submitted reviews are 3.70 stars. This is historically similar to prior periods telling us it’s stable.
Review volume for Verified Residents actually increased helping those who use that program improve their ratings.
Second, we evaluated reviews that mention COVID or Coronavirus, it was just a handful out of the 10s of thousands generated the past few weeks. We found many who praised management for their handling, and some frustrated reviewers disappointed amenities weren’t available. None of the reviews accused a community of spreading the infection.
Third, we’re updating our policies and developing a fast track flagging. As a community manager,…
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1 vote
Thanks for using ApartmentRatings.com
Noise is an important issue, we suggest that you make this a review on the site to help future residents understand what it’s like to live in your community.
However, we’re not the management company and don’t have the ability to send out a letter. This would be a good time to address it with the office since they can actually do what you would like.
Sorry to have to set the status to decline as we don’t have that authority nor knowledge of where yo live, but we feel your angst when you can’t rest due to noise.
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Need emergency maintenance contact information
Need emergency maintenance contact information
1 voteThank you for using ApartmentRatings.
You should have that information directly from your community manager. We wouldn’t be comfortable publishing that as it would become public, and potentially abused.
Your community should provide each resident with emergency contact details. If they haven’t, a review on ApartmentRatings which includes that fact would be valuable to future potential residents.
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You should remove reviews that are more than 10 years old. They don't reflect current reality, either good or bad
It's 2020, but I see reviews of my apartment building from as far back 2002. Someone expressing their displeasure about an encounter with a building manager or a maintenance issue from nearly 20 years ago is totally useless information. Even the neighborhood around a building changes over time, for better or for worse, and whatever the situation was 20 years ago has little bearing on what it is currently.
3 votesRemoving old reviews is typically requested by a property manager, and since it’s anonymous, let’s assume it is asking for removal.
Response in two parts:
1) We aren’t removing old reviews. There is valuable information in there and it can even tell a story of how the community can change for the better.
2) Our research tells us that current reviews are most relevant, so we are encouraging communities to have recent reviews and demonstrate good customer service by replying to them. To that end, we are rolling out a new calculation that summarizes the last 12 months and gives a grade rating. That is called epIQ, which stands for Experience Performance IQ. The grade will consider how many reviews a community has, the rating of those reviews, how often a manager responds to them, and how quickly that response was.
- Don't see your idea?