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  1. ...completely truthful and candor. I am grateful that you have this site, I think you're the only one and not impeding on the first amendment. If I had known about this site, I would of never even live at Park La Brea Village Apartments, and now with every apartment I'm interested in, I look here first to see what was said and 99% of the posts negative or positive, they are true. P.S. these screening suggestions seems suspicious and perhaps coming from management.

    100 votes
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    completed  ·  15 comments  ·  Admin →
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  2. Honestly don't try to capture our data including our credit scores to just look at what it out there.

    Try thinking of your customers needs before your own. If I want to do a detailed search it stops me without disclosing that. I could of course just fake it.

    7 votes
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    1 comment  ·  Admin →
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    completed  ·  Anonymous responded

    You may do advanced searches without registering or logging in now.

  3. I really love the map function with the color coded tags for the apartments rating percentage. As you zoom out more apartments and tags should populate the map.

    2 votes
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  4. There have been some similar suggestions, but how about letting the apartments rate the residents who post crap. Let the apartments mention the condition of the apartment, post pictures, details of eviction, problems and make the posters to your site be responsible for what they say.

    175 votes
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    completed  ·  22 comments  ·  Admin →
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  5. I am a manager at a privatly owned complex who has been personally defamed in a rating that I have put in a request several times to be removed but have been overlooked. I feel that because it is stated in your user agreement that defamation is not allowed, it is imperative that you remove comments such as these immediately.

    107 votes
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  6. You have a duplicate record for "Trails of Redmond" in Redmond, WA. The reviews for both should be combined into one. Great website by the way!

    3 votes
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    completed  ·  0 comments  ·  Admin →
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  7. Personal threats have been made to the employees, property and company through your site. We should have the option to have it removed for this reason.

    Also, please give us a way to correct false information. I am all for people sharing but when it is outright lies about places it is not fair to the properties. In the last post for Bridges at Wind River, the compaintant states that the apartment is not yet rented and they say that it is and that we are stealing. I can assure you it is not yet we have no way to…

    405 votes
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    completed  ·  AptRatings Admin responded

    We offer a way to report reviews that violate our term. Click the “Report Abuse” link at the bottom of any page. We review all complaints and remove any information that violates our terms.

    The majority of the time we just remove the violating information rather than delete the entire review. We don’t delete reviews just because an apartment complex asks. All requests are handled using the same criteria.

    We only allow for one review per person per property. Multiple reviews aren’t accepted.

  8. How can I rate my apartment complex if it's not listed?

    39 votes
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  9. The editors at apartmentratings obviusly don't even look at comments that are made. Disgruntled ex residents can not only write false comments about a community but also write comments that attack the personal appearance and lifestyles of employees and residents. They are able to go into a review and change the submission date so that an old comment will come up as new and they can post reviews using a different IP address. Many comments are made about communities posting false reviews. We personally haven't but it would be very tempting as communities have no recourse except to pay a…

    20 votes
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    1 comment  ·  Admin →
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    completed  ·  Anonymous responded

    Thanks for the feedback— we will remove any personal attacks. Please report them via our abuse form (click “Contact us” at the bottom of the site, then select “Report a User Agreement violation”)

  10. As I have personally experienced on this site first time ever in 10 years of property managment, I am so surprised that a strong online firm like ApartmentRating.com does not screen emails to protect defaming or putting lives in danger from predetors looking for single women (seeing how we are the majority of this industry falls in that category). I would strongly recommend you screen out and block out any information that is defaming and the use of bad language towards individuals. Should people chose to rate an apartment complex or the management team, the do so, but when personal…

    33 votes
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    completed  ·  Anonymous responded

    Thanks for the feedback— we will remove any personal attacks. Please report them via our abuse form (click “Contact us” at the bottom of the site, then select “Report a User Agreement violation”)

  11. Selecting any number of values from the Max Rent select box yields the same search results. It would be nice to look up places that are relatively inexpensive in an easier fashion than clicking on every apartment link and checking out Pricing.

    21 votes
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  12. 6 votes
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  13. the reviews are pretty much on target, but the location on the map is WAY off. It shows the complex in PGA instead of West Palm Beach. Please fix the map for Portofino at Lakes of Laguna in WEST PALM BEACH, FL.

    4 votes
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    completed  ·  1 comment  ·  Admin →
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  14. I'm trying to get an apartment rating for a few apartments, but their not listed. And I think its a great idea to have the option to add new apartments not already listed.

    4 votes
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    completed  ·  0 comments  ·  Admin →
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  15. They allow people to vent on things that don't are not true and give properties a hard time on leasing. They are allowed to attack properties and staff members. People go on this website to complain because they did not get their way.

    23 votes
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    completed  ·  1 comment  ·  Admin →
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  16. I posted a review once for an apartment complex that was an absolute nightmare to live in, so I get emails every time a new review is posted. After months of mostly negative reviews, there are all of a sudden four positive reviews posted this week - five-star reviews without a single complaint! This seems EXTREMELY suspicious to me - pretty flagrant "ballot-stuffing" by the management - but there doesn't appear to be any way of flagging them as likely false. You can flag it as "removeable" but that's the closest you can get. A flag for "sock puppet" would…

    708 votes
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  17. I thinkit is really sad when Apartment Ratings does nothing to edit personal attacks against the employees at apartment communities. I recently had an employee that took these personal attacks against them and broke down. This employee is a wonderful person, but unfortunately, 3 residents at the same community went and made personal attacks about her on your website. We were able to remove her name, but since our office only has 2 employees, it's pretty easy to figure out who they are talking about. These 3 residents have also posted at least 6 ratings. Now really, how is this…

    1 vote
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  18. Personally I don't think 5 + year old comments should count. Perhaps leave the comments there but don't use the ratings. So much has changed, including the apartment management AND apartment name. The apartments I live in now are great, it looks like a lot has changed and I'm upset that the ratings are so low.
    After looking through the 500+ comments (briefly) the worst ratings were left over 4 or 5 years ago.. Back when the apartments were under a different name and management. Even the look of the apartments have changed since then.

    53 votes
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    completed  ·  Anonymous responded

    Thanks for the feedback! The new calculation method is now live- % recommended progressively devalues older reviews… zero weight to 4+ year-old reviews.

  19. Why do I have to register twice? I've just created an account on aparmentratings.com, why I need another one for leaving feedback here? This is lame.

    3 votes
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    completed  ·  Anonymous responded

    Uservoice supports leaving feedback without registering. As you look at the comments, these show up as “Anonymous”. Let us know if you’re finding that’s not the case.

  20. I have some specific area in mind and I would like to see all apartments located around it. I do not know how can I do it other than guessing some apartment which already located there and then exploring its neighbor apts on map.

    I would like just to pinpoint some point on map and see all apts in 5 miles around on the map.

    3 votes
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    completed  ·  Anonymous responded

    We do have a map search! Go to the city page, and in the blue header we have 3 tabs: City Home, Map, and Market. Click Map and the map will open in the page.

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