645 results found
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I manage one of the properties you are advertising and...
I manage one of the properties you are advertising and everything in the ad is incorrect. My idea is that you update the info so that people don't become upset when calling the actual property.
1 voteHello,
Depending on your property management system, you can send a MITS feed to keep price, availability, lease policies, photos, etc. up to date daily. We are connected to most systems and this is a free option for you.
We can also arrange to have someone speak with you directly to learn more.
Best,
AR Team -
1 vote
nothing to act on.
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Current Reviews
When there is a review, you should take in account the ones for the current year. Not productive to see old reviews that have nothing to do with new year.
1 voteHello!
Thanks for this question. We have a new metric called “epIQ” which does that and more. We look back over the last 12 months and report the reviews and Insite Surveys ratings, in addition to the response rate from managers, and how many reviews that community has been getting to calculate it.
A community with plenty of recent reviews where management responds to quickly to demonstrate their customer service level performs better.
For now, when reviews are only available older than a year, we default to the old system. We’re working on a plan to help with measuring some of the most recent reviews.
Thanks for using ApartmentRatings.com !
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password issue
did not get the email for forgot password. 407-233-4646
1 voteForwarded to your Account Manager for RAM Management
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Remove that recently put towing sign!
I live in the first apartment section of Laurel Glen, and any guests I have, naturally park on the street by the side walk. Now there is a towing sign there! My roommate and I only have two assigned parking places, so anyone that wants to come has no where to park anymore. Any guests who want to come now have to park at a nearby grocery store for me to pick them up. Very disappointed. I would have definitely had second thoughts about moving to this place has I known parking would be such an issue now.
1 voteHello,
This section of the site is for feedback about the site, when it’s specific community feedback, it’s best suited as a review on the property itself. The management company won’t see this feedback here.
You can find your property through the search bar on the top of the site, and then leave feedback as part of a review.
Best,
ApartmentRatings -
Apartment Owners NEED a way to respond to a tenant who has post a derogatory add because they were evicted FOR NOT PAYING RENT. P
usiness Be fair to apartment owners and do not just provide a forum for tenants to affect your b
1 voteHello,
Property Owners and Managers can use a Manager Center subscription to respond to reviews for a community. Click the “claim property” link above the review button in the upper right corner (desktop) to start the process.
You can also follow this link:
https://www.apartmentratings.com/manager/register/userinfo
and search for one or more communities to add together.Best,
ApartmentRatings.com -
Report Azusa Garden Apartment Manager
Azusa Garden Apartment Environment is getting worst with dangerous and irresponsibility manger unqualified knowledge. Azusa Garden Apartment became very dangerous environment through including violated people and uncontrollable management.
First, Asusa Garden Apartment manager used to say that if any resident listen to him, just leave this apartment. His verbal language made tenants humiliated and his behavior is like as our boss.
Second, when we ask for manager's help to solve the problem, his inexperience and unqualified skill force more bad result and more conflict among the residents.
Third. Asua Garden Apartment manager allowed over number of people live in one…1 voteHi,
This looks like it should be a review left on this page.
https://www.apartmentratings.com/ca/azusa/azusa-garden-apartments_626334698391702/
You can copy and paste it there and leave it anonymously.
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1 vote
We have begun implementing our new epIQ grade system which uses a rolling window of 12 months to calculate the grade. Soon that old history won’t be included in the rating.
We preserve all old reviews so that prospects can see the evolution of the community.
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Separate a previous business and the new business
Solis at Ballast Point has only been in business since 2018. How is it that the previous reviews from the previous business and owners are showing and reflecting on Solis?
It is a new apartment complex, with new management, new staff, and new owners. The name isn't even the same. How often does this happen when businesses are sold?
Britton plaza movie theatre has new owners and new staff. Do they see the same issue in regards to reviews?
It is essential to end one business and start another. Why is this not an option?
1 voteWe have rolled out our new epIQ Grade system which is a rolling 12 month window. In that, only reviews in the last 12 months will determine your review metrics.
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Review data is way to old to do me any good.
I was checking out several apartments in Overland Park Ks and some of your ratings were 15 years old. I think the most recent was 8 years. Can you find a way to make the data here more relevant to people looking in 2020.
4 votesWe are consistently trying to get more reviews and current reviews. There is a piece of advice to help you in your apartment search.
I would look for communities that have “Verified Resident” because it’s a community that cares enough to get unfiltered feedback from actual residents so you can see it. It can’t be gamed, there are no incentives for the review, and community managers can’t have unfavorable reviews removed. These are the communities that are most forward-looking and ready to have an honest conversation. They also care to get feedback to work proactively on anything that comes to light.
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2019 Winners? Where are the winners?
Where are the winners for 2019?
1 voteWe just launched the list on the website:
https://www.apartmentratings.com/2019topratedawards/ -
Why is ApartmentRatings.com editing user reviews???
In January 2020, I posted a review for the complex that I live in. My review for the complex was great with one minor constructive criticism, but I still rated them 5/5.
However my review on your site has been SEVERLY edited, which is SUPER obvious as the response comment from the complex addresses the minor issue I had mentioned in my review (since deleted/edited out by you).
Are you editing reviews for profit or what???
3 votesHello,
It’s rare that ApartmentRatings touches a review. Based on your description, it sounds as if your review had names which were blanked out. On each review submission page, there is this statement:
“No Personal Info
We don’t allow reviews with names, phone numbers, email or other contact info, so please avoid using it.”We will often remove a review entirely if it’s essentially a review for a person rather than the community.
If your review was removed, we also take note of programs which some management companies use to artificially boost reputation. As a resident you may not realize that you had been steered into leaving a positive review, however we know of certain platforms like a CommunityRewards where points are often given for reviews, or survey providers which will only show links to review sites when they are confident the person surveyed will leave a glowing review. These…
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Please put the following in for us
Hi Apartment Ratings,
We are requesting some changes to our listing for Kirkwood Station Plaza.
Can you please use the below link for our website? Need to install the UTM tracking link instead of the regular website URL.
https://www.station-plaza.com/?utm_knock=arCan you please update our listing to point phone leads to the following destination phone number?
314-451-5649Can you please update our listing to have the Knock tracking email address listed first as the primary email recipient, and the RentVision tracking email listed as a copy/secondary within the backend of your system? We need to have both tracking email addresses receive…
1 voteHello Carol,
It doesn’t look as if you’re actively subscribing to one of our leads packages which would include website link or phone number.
Within our Exchange platform, you can add in the email address you want web form leads to go to.
Normally, these requests would go through account management, and this system is being removed in favor of a better system soon.
Thanks,
James -
1 vote
Thank you for alerting us.
That review has been deleted as it violates terms of use.
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1 vote
We are now displaying the management company when we have that information.
As for the other services, we don’t have a plan for that feature. There are several services which help you find those trades.
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Update Needed To Reflect Increased Rental Costs
https://www.apartmentratings.com/nm/albuquerque/overlook-apartments_505296820787111/
The prices you have listed for the apartments at the above link are not correct and gives local residents the false impression that rent rates are much lower.
If you go here: https://www.livingwellhomes.com/apartment-communities/albuquerque-nm/overlook-apartments/
You will see the current prices for apartments at The Overlook. Please update for the sake of our community.
1 voteHi,
Unfortunately, it looks like you didn’t use a real email address with this section.
You can take control of your community via Manager Center: https://www.apartmentratings.com/manager/register/userinfo
The information on rent and units is provided by residents, and with a Manager Center account, you can update that information, add marketing photos, even provide a link to your property’s website to send prospects there. That’s all in addition to replying to reviews.
Thanks for using ApartmentRatings!
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1 vote
Will provide an intro to the Regional Director for your area.
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Get your facts straight. The information you have for the rents for Gunston Hall Apartments is incorrect.
Check your facts before posting incorrect information on the website.
1 voteYou can take control of your community via Manager Center:
https://www.apartmentratings.com/manager/register/userinfo?complexIds=703836401722314The information on rent and units is provided by residents, and with a Manager Center account, you can update that information, add marketing photos, even provide a link to your property’s website to send prospects there. That’s all in addition to replying to reviews.
Thanks for using ApartmentRatings!
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pleae take my name of the review of parcdulles apmts . eddie ayyash it is showing up under my google search info take it off please
take my name eddieayyash off your reviews of Lerner p arc dulles
1 voteYour name was obscured on ApartmentRatings several weeks back.
We don’t control what Google shows, please talk to them.
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correct Aspenridge Apartments pricing in Vancouver Washington. $1005-1234
Post correct information so we dont get angry callers. Please contact us to allow us to provide this to you. 360-254-1985
1 vote
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