106 results found
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1 vote
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Remove Reviews from old companies
Remove reviews from old companies, as everything changes when a property changes management companies.
4 votesWe maintain the history of the community to show its evolution. However, you may appreciate a new rating summary we are launching in Q1 2020 which looks back at the last 12 months. We call it the epIQ grade. epIQ stands for experience and performance IQ.
Here is a link to Manager Center so you can respond to reviews and manage your community information: https://www.apartmentratings.com/manager/register/userinfo
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get rid of annonimous posters. everywhere else now, you need to use your name.
Anonymous is unfair to everyone and it allows people who may have not been approved for a lease to come and post a fake review.
3 votes -
2 votes
We’re staying up for now. Sorry we have a difference of opinion.
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expand reviews
When reading the first few lines of a review, I'd like to have each review section expandable/collaspable instead of opening up the review in a new page.
4 votesWe continuously test new user experiences to find an overall design which satisfies most users. We may not be able to cater to each preference unfortunately.
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Please find a way to contact the poster to verify they are posting to the correct apt communtity
apartment ratings should investigate false posting to the wrong apt com and remove and post it to the correct one. they can email the person that posted to verify where they where posting to . its a shame that there abuse center will not fix this as its not agaist there policy ... Where can we go to rate apartment ratings them self for not listen to problems and giving lame answers backed by there own policy ... please investagate your site and posting neg postings are great if posted to the correct apt com
5 votes -
I think your website it stupid and should go away
It's full of fake reviews, either by management or by tenants who have been given incentives by management, or retarded people that don't understand/believe in a lease, get their credit screwed, and then have to bash the place.
Normal people don't review apartments. They just move.
7 votes -
Allow users to enter demographic information about themselves when they comment.
A 70 year old retired woman will probably have a different experience that a 22 year old recent college graduate. I just want to be able to see what kind of a person made a comment so I can see which comments better pertain to me.
1 vote -
require people to post their identity
If someone is going to post something negative they should be able to back it up and be able to come forth. There are so many reviews on my property's website that contain flat out lies. How is this fair and we can't have it removed so the only thing to do is argue it, which makes us look bad. This entire website is ridiculous. Anyone can post anything about a property whether it is true or false. People should have to take accountability if they are going to post.
3 votes -
1 vote
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3 votes
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Have qualified managers in the industry post their review.
Have credited managers post their rating of the communities we know what to look for. Residents really don't have a clue. It would be like a seasoned chef reviewing restaurants. In addition please check Cambridge Garden(Cinnamon Hollow) apts in West Covina,CA. There are 9 no for people recommending for someone to live there but they still have 100%.
1 vote -
Separate or remove reviews from old management companies.
My apartment complex has many bad reviews for its former management company. Many of the comments, good or bad, no longer are applicable to the current state of apartment living in my complex.
9 votesHere is a link to Manager Center so you can respond to reviews and manage your community information: https://www.apartmentratings.com/manager/register/userinfo
We maintain the history of the community to show its evolution. However, you may appreciate a new rating summary we are launching in Q1 2020 which looks back at the last 12 months. We call it the epIQ grade. epIQ stands for experience and performance IQ.
We also have tools to help you cultivate reviews and reach your happy residents as well. We believe in a fully balanced view as that is highly informative to prospective residents.
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Get proof that someone was actually a legal resident by asking for a copy of their lease.
I am a community manager in Fairfield Ohio and have read negative reviews from people that I know for a fact were not on any lease and just living with the resident. People should not be able to post a review unless they can provide proof of a signed lease.
1 vote -
improve the text box where comments are entered.
When I use 'enter' and separate paragraphs in the text box, after posting the comment it squashes everything together without any of the spacing we take the time to put so that comments are more readible.
Ex: Reading someone's comment, I liked what they said, but had a negative impression as it seemed they had no sense of separating their thoughts intelligently and it was difficult to follow with it all strung together. I type a response relating to their content, and then found my response was spat out like a squished blob as well.
4 votesWe no longer support the “Comments” feature and it was removed.
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New Ownership vs. Name Cahnge
If a community changes hands and the new owner renovates and changes the name of the community will you consider dropping the old reviews? If it is a different legal entity at the same address and Google or Yelp takes the review from the previous property and then places it on the new legal entities listing page. Isn't this a problem?
7 votesWe maintain the history of the community to show its evolution. However, you may appreciate a new rating summary we are launching in Q1 2020 which looks back at the last 12 months. We call it the epIQ grade. epIQ stands for experience and performance IQ.
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let new people to the site know that the reviews here are mostly negative.
The idea for a site where people can freely express their experiences for potential renters to see sounds great! That's why I came here. However, after searching through some apartments, I found that the majority of the reviews always seem to be overwhelmingly negative. It's very rare to find an apartment complex with more than a 50% approval rating.
It makes sense that people who have had an extreme experience are more likely to post a review of their apartment. Anger seems to be a stronger motivator than satisfaction. Out of curiosity I looked at the reviews for the apartments…
1 vote -
This website sucks. You should shut it down immediately.
This website sucks. You should shut it down immediately.
2 votes -
create a site that will allow ex employees to rate management
My husband and i lived in the complex he worked at. Mgr was very abusive. He put up with it because jobs are hard to find. She abused tenants too and he always made excuses for her. One day he finally had enough & quit. Both her and husband lied to umenployment & labor board. We are now sueing for ot, abuse, purgery. We are also going for them in civil court. Owner had lots of complaints & ignored, so him too. No vacation in 9 1/2 years. hes been gone for 7 mos & has had 3 employees that…
1 voteWe didn’t build this, but GlassDoor.com has.
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Correct your reccommended percentage calculation in search results. Many results say 100% reccommended when there are several "NO's"!
It is completely misleading. Fraud really.
1 voteWe are moving away from “Recommend” to our epIQ Grade system.
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