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645 results found

  1. your website sucks

    your website sucks. you can't find anything on it. it keeps sending you to the wrong state.

    10 votes
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    completed  ·  1 comment  ·  Admin →
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  2. clarify "noise" category

    I find there's confusion in the ratings... Perhaps if you renamed it "noise control" that would help people when rating this section. As it stands now, people rate it different ways.

    10 votes
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    2 comments  ·  Admin →
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  3. Stop fake feedback by Management!!

    Fake feedback by management since a new management company took over in Oct 2011. Notice the number of comments posted and they are all good comments. Compare the older comments to the ones posted since Nov 2011. Falls at High Point, Dallas TX - Cottonwood Capital Management

    9 votes
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  4. Add a text box or quick feedback to update names of the apartment complex

    Quite a few apartment complex names are out of date here, and there's no easy way to submit for you guys to update. I'd suggest a button or text box that users can click to flag the apartment complex so that apartmentratings.com can simply google the address and find the updated name.

    Some apartment complex names are outdated 2-3 years!

    9 votes
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    4 comments  ·  Admin →
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  5. provide a phone number for customer service.

    I have a current resident that is unable to post a review. I would like help with this. I can not find a phone number to call you anywhere.

    9 votes
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    completed  ·  1 comment  ·  Admin →
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  6. FIX YOUR WEBSITE

    I can't even do what your website is built for...leave a review. Every time I try to enter a review it takes me to the home screen or it erases the reviews and makes me start over but it never posts the review.

    9 votes
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  7. get a website that actually works

    9 votes
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  8. Photos are not showing up with my review

    I attached photos with my review showing just how bad things are, but in looking at my review, the photos are missing. I referenced the photos in the narrative of my review, but the photos are not there.

    8 votes
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  9. fix review posting

    Every time I try to post a review, my page clears. I suggest this gets fixed so your website can for what be used for what it's supposed to.

    8 votes
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  10. Update, Update, Update. No need for reviews of closed properties. No need for reviews that are 3+ years old

    Update, Update, Update. No need for reviews of closed properties. No need for reviews that are 3+ years old

    8 votes
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    completed  ·  AdminAR-Admin (ApartmentRatings Admin, Apartment Ratings) responded

    We maintain the history of the community to show its evolution. However, you may appreciate a new rating summary we are launching in Q1 2020 which looks back at the last 12 months. We call it the epIQ grade. epIQ stands for experience and performance IQ.

  11. Fix your website!!! It sucks and does nothing but send you to the home page or a server error message!

    FIX YOUR WEBSITE!!!! IT DOES NOTHING BUT SEND YOU TO THE HOME PAGE OR SERVER ERROR MESSAGE!

    8 votes
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    completed  ·  0 comments  ·  Admin →
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  12. don't ask us to disclose our personal information to search

    Honestly don't try to capture our data including our credit scores to just look at what it out there.

    Try thinking of your customers needs before your own. If I want to do a detailed search it stops me without disclosing that. I could of course just fake it.

    7 votes
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    completed  ·  Anonymous responded

    You may do advanced searches without registering or logging in now.

  13. I don't think negative ratings should be removed...

    I don't think an apartment manager should be able to request removal of a negative review. You do allow managers the right to answer the allegations which is fine, but, removal is ridiculous. Also, I believe that you raise the percentage for a good review, but, do not lower the percentage an equal amount for a bad review. That seems one sided on behalf of the management company. That is wrong.

    7 votes
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    completed  ·  Anonymous responded

    Managers have no control over the reviews for their apartment.

  14. add University Village Apartments in Orem Utah (www.liveatuniversityvillage.com)

    Add University Village Apartments in Orem Utah www.liveatuniversityvillage.com

    7 votes
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    completed  ·  0 comments  ·  Admin →
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  15. Monitor Obvious Drives to Improve Ratings

    My faith in this site is being seriously impaired by the obvious drives by management to improve ratings with sudden flurries of positive reviews from a place I have lived at and know to be not all this. It was an okay place, but the wording of the reviews is so feature specific as to seem almost like advertisements for the place. How can I trust a site that doesn't make sure that the reviews are legit? I won't trust Apartment Ratings again until this situation is addressed and responded to.

    7 votes
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    completed  ·  AdminAR-Admin (ApartmentRatings Admin, Apartment Ratings) responded

    We agree.
    We have taken a strong stance against incentivized reviews and a practice called “Review Gating” as you described. Here is our public position:
    https://ohmyapt.apartmentratings.com/apartmentratings-prohibits-review-gating.html

    We police the reviews submitted and will delete reviews that came from known review gating sources. We also watch out for new tricks.

    Our goal is to make renting better, and games like these are not welcome on ApartmentRatings.com

  16. I have not gotten my verification email. I registered, setup a username and password, and still a I need my verification email please. Thank

    I have not gotten my verification email. I am unable to post a comment.

    7 votes
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  17. add a way to upload photos.

    I would love to show the dead lawns & junk-crammed patios & balconies, including a bed set up & in use on one balcony. And the filthy exterior windows & dead trees that are not being removed here at Park Place Apartments on Orange Grove Road in Tucson AZ.

    7 votes
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    completed  ·  1 comment  ·  Admin →
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  18. Don't charge Managers to respond, since you don't charge others to write a review.

    7 votes
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  19. Fix your zip code search option.

    Please fix your zip code search option. Sonething is obvioulsy wrong with the website's software. When searching by zip codes, it retrieves 0-1 apartments. It has been doing this for almost a week. Thank you.

    7 votes
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    completed  ·  1 comment  ·  Admin →
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  20. LOBOS MANAGEMENT

    Has been an absolute nightmare. I've had nothing but troubles since the day we've moved in only less than three months ago. Our water heater has broken at least 4 times. They keep replacing the heating element in it and never the actual thing. Just band aids on everything. I'm absolutely fed up I just told them all of the money for future rent will be in an account they'll be sent the receipts and will get it when all things are replaced. I'm so fed up with calling them at 10:00pm because I can't have a hot shower after…

    6 votes
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    completed  ·  AdminAR-Admin (ApartmentRatings Admin, Apartment Ratings) responded

    We’re not the management company. Perhaps you want to make this into a review?
    Try searching for your community’s name on ApartmentRatings.com and then you’ll be able to leave a review there which will help your management company understand improvements they should make.

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