I suggest you ...

Start checking IP addresses of multiple reviews frm same ppl

Management of so many apartments write reviews. Start checking that IP address. All managers have to do is sign up with an alternate email and write positive reviews of apartments, bumping up the ratings of their own place. It's not rocket science.

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    anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    18 comments

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      • CanMgmntPostUnderEmptyApts? commented  ·   ·  Flag as inappropriate

        100% agree. I've watched this. The management reads negative review on site A then, amazingly, an anonymous verified reviewer goes online and posts a specific contradictory statement on apartment ratings.com. I actually ignored apartment ratings.com when looking for a new home because of the blatant false reviews. All they have to do is open a device request under a vacant apartment, model home, or on behalf of a resident and use their own email address. You figure at least 10-30% turnover per year and that leaves tons of openings for review fraud. No thank you.

      • Anonymous commented  ·   ·  Flag as inappropriate

        totally agree, on the Cortland ridge apartment ratings, the person LCM1418 and resident1222 and anonymous are the same person with the same complaints!! Please check. it is ridiculous that the same person can continue to defame the names of people working there and post the same complaints.

      • CS commented  ·   ·  Flag as inappropriate

        Rating for my complex were a few a month and a mix of positive and negative. Then about 8 months ago, we got a new Manager. We now have 5-star glowing reviews posted daily. What a joke. Mariners Village 90292 if anyone wants to confirm.

      • sheila commented  ·   ·  Flag as inappropriate

        I agree. What if you are honestly trying to help out your resident that do not have a computer or the elderly? I help my residents all the time as much as I can, with a dash of moral standards and a sprinkle of honesty.

      • Anonymous commented  ·   ·  Flag as inappropriate

        YES!! Please do this to stop managers from using this website to fake reviews and mark up ratings.

      • Anonymous commented  ·   ·  Flag as inappropriate

        It's probably hard to change it... I go through the reviews and if my experience is different I will comment on more than one so how would it work to limit posts to 1 from each IPS address? Also, I have lived places where overtime things change and so I post again. I guess I could go back to my original comment and re-edit if that is possible.
        At any rate if it's possible to keep a manager honest then it has to be a good idea! It's pretty obvious from reading the reviews that some are fake pumping up the ratings. It's obvious when there is a true comment that comes through then there's a five star saying the opposite right after it. Come on we live in the same neglected older buildings and the fake one says the maintenance of the buildings are excellent...LOL
        Would be nice if there is a way to stop the fake posts. The management should treat it like a report card and take the comments constructively not ignore the problems! I also think they should pay...it's like their credibility rating. You can't cheat your credit rating either. They should be happy that they are getting the benefit of the advertising if it's good, if not then they need to clean up their act.

      • Allan commented  ·   ·  Flag as inappropriate

        Ravens Crest is guilty of that. In the last few months, their rating has moved from a more accurate 30% to 76%. This is because at least once or twice per week, management posts a positive review to attract clients. The onslaught on positive reviews began just around the time when most of the apartments are vacant. This is wrong and the reason I do not recommend apartment ratings to anyone. It is not a true indicator of how we really feel as tenants.

      • Robin commented  ·   ·  Flag as inappropriate

        Many of my fellow tenants and I are just shaking our heads at what is very apparent 'bumping up' of ratings by either management or people hired by management. It really calls into light that Apartment Ratings may not be very reliable for getting 'accurate information' about apartment communities and any issues might exist. Franklin Park/Imperian Village/Springhill Lake is just a big mess of old, decaying buildings, a management that invests money in gyms instead of capital improvements to an ailing property and just mean people in the office that are more likely to tell you off than to help you. Personally, I have evidence to prove these posts are fake but how do I get it to anyone that cares at Apartment Ratings?

      • Pas commented  ·   ·  Flag as inappropriate

        This can have negative consequences as the management can claim ANY negative feedback for an apartment is the same poster. Apartment Ratings already blocks any negative truthful reviews from current or former tenants if the management gives them some sob story which, in this recession and capitalist fervor, an opinion can be the difference between a 1.00 pay raise and getting the boot. Their system is flawed and in my opinion bias to the management company. I mean how are you going to prove the poster is lying or not? If you check the demographics and see the place is in a not so good part of town and block the warning signs, you've killed people without knowing it.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Yes! The Enclave at Buckhorn Crossing in San Antonio does that, alot. I just wrote a review about 7 days ago and all of a sudden a 5 star review with everything I addressed in my bad review was written out of no where. Even someone else who commented said "I like it here but is this post real?" It obviously isnt. I flagged a couple of their comments just so they can be seen as fake because they just sound it but there really should be something else! I know their management spends alot of time online, because they have responded to a good 90% of the comments on there. People deserve a FAIR rating, and they are nothing but faking their raitings.

      • Robert commented  ·   ·  Flag as inappropriate

        What about people who use the apartment's Business center computers, or the computers at the local library? If you only allow one review per IP address, anyone without a computer who uses a community computer will not be able to post.

      • grrr commented  ·   ·  Flag as inappropriate

        Many apartment complexes offer free wifi. Wouldn't that mean many of the tenants would have the same IP addres?

      • Weatherford Resident commented  ·   ·  Flag as inappropriate

        My IP was blocked after I posted a negative comment on the complex I live in and it was probably done by a staff member of the complex or corporate.

      • Anonymous commented  ·   ·  Flag as inappropriate

        That might be, but there is a way to stop a person from making several posts. This was done with an online voting site for a singing/songwriting competition. It disables the ability for a poster to post more than once from the same computer. It would help!

      • Citrus Heighty commented  ·   ·  Flag as inappropriate

        I thought at first that might be a good idea to catch people making multiple false comments or catch managers trying to bump their own ratings, but what about multiple users using the same IP address. I know my husband and I each have our own account (with our own opinions), I know I use my account at work on my break and have other co-worker that use their own account. We have a networked service so we all share the same IP address. I think it could get too complicated to try to accurately determine if someone was truly abusing the system. You could end up deleting the wrong posts while leaving the fraudant ones. The best way to utilize the site, I've found, it just be open minded and objective and realize that there are going to be fake posts. Just don't rely 100% on the postings and just take it as a general consideration in addition to other factors

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